When will I receive the design?
After payment, you can download the designs once at the checkout.
You will then receive an email with download links.
Please check spam and other folders in your email, as the email will be saved here from time to time.
This email must be saved in one of the folders of your email for further download - designs are not downloaded from the account to the website (the account is used for checking orders)
How do I download a design?
You download the design by clicking on the link in the email and then clicking on "download" for each design there are 5 downloads.
If you run out of limits you must contact me and I will generate new download links.
Didn't receive the download link email?
Contact me on my email: firstname.lastname@example.org
What does the downloaded folder contain?
You are downloading a ZIP file that needs to be unzipped after downloading - my designs are multi-format - that means you will receive all the formats listed in the design description. The folder also contains a color chart or a file with the number of stitches and instructions, if necessary.